CITY OF PORT ORANGE RESUMES ITS ONLINE PAYMENT SYSTEM FOR ITS CUSTOMERS . . . Click Here For Details!

FOR IMMEDIATE RELEASE

October 18, 2017

CITY OF PORT ORANGE RESUMES ITS ONLINE PAYMENT SYSTEM FOR ITS CUSTOMERS

PORT ORANGE, FL —The City of Port Orange announces that its online payment system, Superion Click2Gov, is back up and running today to its full working order after taking the system offline to conduct numerous tests and scans and finding no evidence the system was  compromised.

Late last week, the City of Port Orange suspended the Superion’s Click2Gov system after reports that the City of Ormond Beach may have had a possible data breach using the same online payment system. Since that time, the city has worked with Superion’s support team and  confirmed that all software is completely up-to-date, including all available software updates and patches. Additionally, city staff executed its own security assessment on the Click2Gov system by running a detailed scan, where the results revealed no security flaws detected. Superion staff executed an independent security assessment using a third-party penetration scanning software application.  This assessment resulted in a grade A, meaning no malicious software or security concerns exist on the system.

“We are pleased to say that our Click2Gov system does not have any malicious software, processes, or potential flaws that could leave the system exposed to a data breach,” said City Manager, Jake Johansson. “While no system that is accessible via the internet is ever completely impenetrable or immune to an incident, I have confidence that the system is in good working order and we thank you for your patience while we conducted all the necessary testing needed in making sure your data is safe.”  

Click2Gov system has resumed in accepting online payments, which includes both water utility and business tax renewals.  Automatic bill payments scheduled for Monday, October 16^th have now been processed, so the City does not anticipate the need to refund late charges for these customers, as previously communicated.  The City’s customer service staff is available to assist at (386) 506-5720 Monday-Friday 8:00 am-5:00 pm except for Wednesday when the office closes at 4:00 pm.