AdventHealth’s eCare Video Visit Usage Triples for Volusia County Schools Families During Pandemic.

Written by Kristen Schmutz

Belden Communications News

Families with Children in Volusia County Schools are utilizing AdventHealth Video Visits, formerly known as eCare, three times more than they were before the COVID-19 Pandemic.

The video visits were initially for 36 schools in the area, with a high absenteeism.

AdventHealth and the school district expanded the program to include students across the county after Governor DeSantis issued a safer-at-home order, April 3.

Now, over 60 families are using the free video visit with a healthcare provider.

Used via the AdventHealth App, residents with school-age children can gain access to healthcare provider for urgent non-acute medical needs 24/7. Students and their parents can use their smartphones or tablets to participate in face-to-face video chat with board-certified physicians or nurse practitioners.

The program helps to treat urgent care issues like pink eye, cough, cold/flu, minor injuries, allergies, and more.

The visits help students get diagnosed, gain treatment options, receive follow-up instructions, and obtain prescriptions if needed.

If prescriptions are provided, it will be called into the family's pharmacy of choice.

When a call is made a school nurse will triage the student's symptoms, to see if it meets the criteria for the visits. Once symptoms have been determined the student receives a voucher as an exclusive benefit.

Parents can download the AdventHealth App, to redeem the voucher (a $59 Value) for a total of $88,500 in free healthcare that is pledged for Volusia County Schools Students.